Service / Repair

Joes Train Station Model Train Repair

Joes Train Station is an authorized MTH Trains and Lionel Service Center. We repair engines, rolling stock, accessories and transformers for all scales from Z to G gauge trains. MTH DCS and Lionel Command Control upgrades can also be done. If your train is not working as it should, bring it in and we will evaluate the problem and get it back on track.

Repair parts are available. Please call the store and we can arrange shipping for in-stock repair parts.

REPAIR POLICY

  • A diagnostic review will be performed on each repair item to determine the potential issue.  If the cost of repair is greater than the value of the item, we will call and give you the option of completing the repair.
  • The customer will either permit the repair to be completed or will decline the proposed work. If declined, an appropriate diagnostic fee will be charged for the review time and labor.
  • Once the repair is completed the customer will be contacted that the repair can be picked up and be provided with the final repair cost.
  • Payment for all repair work is due at the time of pick up.
  • Repairs shipped to Joes Train Station are at the customers expence.  Joe's will assume the cost of return.  Items not repaired will be shipped back upon payment of diagnostic fee.

* Repair prices are dependent on the necessary parts needed for the repair, time required and labor costs.
** Repairs during the holiday season may take longer to complete due to repair volumes received.

Service and Repair